Privacy policy
This Cookie Policy was last updated on 6.9.2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://www.melomo.fi/en/ (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
Elementor
Statistics (anonymous)
Elementor
Statistics (anonymous)
Usage
We use Elementor for content creation. Read more
Sharing data
This data is not shared with third parties.
Statistics (anonymous)
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WordPress
Functional
WordPress
Functional
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
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Expiration
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WPML
Functional
WPML
Functional
Usage
We use WPML for locale management. Read more
Sharing data
This data is not shared with third parties.
YouTube
Marketing
YouTube
Marketing
Usage
We use YouTube for video display. Read more
Sharing data
For more information, please read the YouTube Privacy Statement.
Marketing
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Miscellaneous
Purpose pending investigation
Usage
Sharing data
Sharing of data is pending investigation
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7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Tallenna asetukset”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Melomo Oy
Ratamotie 42 V17, 90800 Oulu
Finland
Website: https://www.melomo.fi/en/
Email: info@melomo.fi
Phone number: +358401634550
This Cookie Policy was synchronized with cookiedatabase.org on 6.12.2024.
Cookie statement
This privacy statement was last updated on 6.9.2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.melomo.fi/en/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Payments
1.1 Payments
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.2 Registering an account
1.2 Registering an account
For this purpose we use the following data:
- Account name or alias
- An email address
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.3 To support services or products that a customer wants to buy or has purchased
1.3 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.4 Compiling and analyzing statistics for website improvement.
1.4 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.5 Deliveries
1.5 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.6 Contact – Through phone, mail, email and/or webforms
1.6 Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- A home or other physical address, including street name and name of a city or town
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
2. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
5. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
6. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
7. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
9. Contact details
Melomo Oy
Ratamotie 42 V17, 90800 Oulu
Finland
Website: https://www.melomo.fi/en/
Email: info@melomo.fi
Phone number: +358401634550
Original language of the Privacy Policy: Finnish
It is important for Melomo that you can purchase our products with confidence – trusting that we protect your privacy. We at Melomo appreciate your privacy and understand our responsibility when collecting and storing data. More detailed content of our services are available on our web and/or Facebook pages.
Because of our services, we store personal information about you. This Privacy Policy describes in more detailed how we process your personal data.
You can get information:
- What kind of data do we collect and store?
- For what purposes do we use the data and what is the legal basis for the processing?
- How long do we keep the data?
- What kind of influence do you have?
- Where is the data transferred?
- Where is the data disclosed?
- How is data protected?
- Possible changes to this privacy policy?
- Contact information
1. What kind of data do we collect and store?
We generally collect the following data:
- Customer information (consumer): Name, email address, telephone number, shipping address, payment method, reservations, messages, feedback and marketing permission.
- Customer information (company): company, contact name, email address, phone number shipping address, payment method, reservations, messages, feedback and marketing permission.
Data provided by the customer: we will receive your information directly from your order.
2. Purpose and legal basis for processing of personal data
We process information based on the following privacy laws:
- Execution of services: We will process the information you provide to fulfill the contract for the service you have booked or ordered. We cannot allow you to make a reservation, charge you or contact you without processing personal data. When we collect information, we try to inform you which information is required to fulfill this agreement and which information you can provide if you wish.
- Marketing: We may process your information based on your consent to send you direct marketing messages via electronic channels. It is in our interest to use this information for marketing.
- Statutory obligation: We may be required to retain some of your personal information in order to comply with accounting or other statutory regulations after the termination of a customer relationship. In such cases, the treatment is be based on compliance with a statutory obligation.
3. How long do we store the data?
We will store the data for the time required to provide the services described in this Privacy Policy. Personal data from customers who have refused marketing and are not active anymore will be deleted usually in 12 months. We might have to store some data longer, for example due to accounting obligations, if the law requires us. You may also influence the retention period or request a removal of your data.
4. In what way the data subject may influence to personal data processing
Below we list the different ways you can influence the collection and processing of data:
- Review, correction, and deletion of data: You have the right to verify the personal data stored about you. At your request, we will correct, complete or delete personal information that is inaccurate, incomplete or out of date for the purpose of the processing.
- Data transfer: If you wish, you may contact our customer service to obtain your personal information, which we will process automatically under your consent or agreement.
- Marketing permission: You may at any time prohibit the disclosure and processing of your information for marketing purposes.
- Withdrawal of consent: You may revoke your consent at any time by contacting our customer service.
- Complaint: You may complain to the authority if you believe that your data has been processed in violation of this privacy policy or applicable law.
5. Principles of data transfer
We use subcontractors to process the data, and we guarantee by contractual arrangements that the data will be processed in accordance with the applicable law. Some of our partners may be located outside the EU or the EEA. If we transfer information outside the EU or the EEA, we ensure an adequate level of protection of personal data, including by agreeing on matters relating to the confidentiality and processing of personal data as required by law.
6. Principles of data disclosure
- Authorities: We may disclose your personal information as required by the competent authorities, subject to applicable law.
- Consent: We may disclose your information to third parties if you have consented to it.
- Business Transactions: If we sell, merge or otherwise reorganize our business, your personal information may be disclosed to the buyers and their advisers.
- Legal Claims: We may disclose your personal information to third parties if this is necessary to enforce the agreement, to collect claims, to investigate potential violations, or to pursue or defend a legal claim.
7. Principles of register protection
We use appropriate technical and organizational security measures to protect personal data against unauthorized processing. These include the use of firewalls and encryption technologies, proper access control, restricted access, instruction of personnel involved in the processing of personal data, and careful selection of subcontractors.
8. Possible updates of the privacy statement
This Privacy Policy will be updated as necessary. We are constantly improving our services and we may change this privacy Policy. Changes may also be based on changes in legislation. We recommend that you regularly review the contents of this privacy statement.
This Privacy Policy was last updated on May 25, 2018.
9. Contact information
For all matters concerning this document, you may contact our customer service.
10. About cookies
Last Updated: 30-Apr-2024
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Types of Cookies we use
Manage cookie preferences
You can change your cookie preferences any time by clicking the above link, or the button in the bottom left of the screen. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
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